We are an independent advice centre in Martlesham Heath.
We offer free, confidential and impartial advice to disabled people and their carers in the Suffolk Coastal area which includes:
- Welfare benefits and appeals representation
- Housing rights
- Care, support, and adaptations to your home
- Accessible transport and leisure
- Employment and support to return to work
- Help in a crisis and other advice
Contact us for help
Visit us: You can drop into our office Monday to Thursday 10am and 3pm.
Phone us: We also run a telephone advice line Monday to Thursday 10am to 3pm 01394 387070
We visit you: We can also arrange to visit you in your own home if you can’t get to our office. Contact us for an appointment.
Email us: And you can email us — see the Contact page.
Helping over 1,000 people a year
Each year we help over 1,000 people with disabilities, their carers and families.
We get over 6,000 enquiries a year. We help people with their problems and issues and regularly help clients claim over £1m in benefits they are entitled to. This also contributes to the local economy in the Suffolk Coastal area.
Our customer satisfaction surveys show consistently high levels of satisfaction. We are always ready to listen to ideas for improvement from our customers and volunteers.