If anyone has a benefits related query, please email us on     we will be giving advice by email this week.
Alternatively, you could call the national Citizen’s Advice helpline:  03444 111 444
Or your local Citizen’s Advice as follows:
Felixstowe Citizens Advice: 2-6 Orwell Rd 01394 275958
Framlingham Citizens Advice:

Fri only 10am –12pm @ Framlingham Library 01728 832193
Ipswich Citizens Advice: Tower St 0300 330 1151
Leiston Citizens Advice: Colonial House 01728 832193
Stowmarket Citizens Advice: Milton Road South 01449 676280
Woodbridge Citizens Advice:

Tues & Thurs 10am – 12pm @ Framfield Medical Centre 01394 275958

NB** If you have a benefit-related form that is due to be with the DWP within the next week:

Please call them and explain that you cannot access appropriate advice at the moment as we are closed due to COVID-19 precautionary measures
be clear that you are a vulnerable client, because of your disability, and need our advice and help to complete the form
ask for an extension – although at this present time we cannot say exactly when we will be able to see clients – and we will try our very best to see you once we are able to reopen

The DWP have been clear that no-one will be sanctioned if they cannot attend an assessment if they are self-isolating – please see their advice here:


Recruiting volunteers!

We are currently looking to recruit and train up some new volunteers at the DAS, as they play a vital role in helping us to deliver our service to the local community.

Current volunteering opportunities include (but are not limited to):

  • Receptionist.
  • Administrative support.

For more information click here to be taken to our volunteering page, or if you’d like to speak to someone call us on (01394) 387070.

Alternatively, you can download an application form (found on the volunteering page) to fill in and send it back to us by email at

Volunteer week.

As part of volunteer week, the DAS are currently looking for new volunteers to help us continue to to deliver our services to the community. For more information on what roles are available, visit our “Volunteering” page.

If you would like to apply, complete one of the applications at the bottom of the volunteering page and email it over to us at If you have any further questions, please fill out the form on our “Contact Details” page.

We would also like to that this time to thank all of our wonderful volunteers, as without you we wouldn’t be able to provide the fabulous service we do in East Suffolk.


Easy Going Trails.

Easy Going Trails.
Suffolk County Council have developed 18 easy to follow trails, each of which gets you close to nature in the very heart of Suffolk’s countryside. Each trail is easy to follow on generally level ground. They range from just 1/3rd of a mile to 8 miles. Explore magical Cavenham Heath, see birds at Lackford Lakes, visit Britain’s first village at West Stow Country Park, enjoy the beautiful grounds at Thornham Walks, or marvel at the views from Dunwich Heath.
Trails have been carefully assessed by a team of disabled volunteers and are divided into Easy Access Trails, which are suitable for all, and Easy Going Trails, which follow slightly rougher ground and are a bit more challenging. Each walk starts at a car park, most have accessible toilet facilities and many have cafes or tea-rooms. A few are really wild destinations with no facilities, such as Cavenham Heath, although facilities are close by.
For more information, please click here.


Please be aware: If you are in receipt of benefits and need to visit your dentist or get a prescription from your GP, you need to check whether you are on contribution or income based benefits. You are only entitled to FREE treatment it you are getting income based benefits whether that’s ESA or JSA. If you are on contribution based you need to complete a HC1 form(we have a stock of them in the office) or you can ask for income based benefits.
Seek advice, if you have ticked the wrong box, NHS Business Services will charge you for the treatment and add a fine, which could be a substantial amount.
You can find out about your benefits by ringing the DWP on 0800 169 0310 (no charge)